Refresh Your CINCO Pieces
✓ MADE FOR YOU · SHIPS IN 4–5 WEEKS
Pairs well with
Shipping from €10 · FREE over €150
Ships within 1-2 business days
14-day returns
3-Year Warranty
Wear it. Love it. Exchange it back.
Refresh Your CINCO Pieces
DETAILS & MATERIALS
Your CINCO pieces deserve to shine just as brightly as the day you first wore them. Whether they've been worn daily, stored away, or simply need a little love — our Refresh Your Pieces service is here to restore them to their original brilliance.
Simply send us your jewelry by weight, and our artisans will take care of everything: deep cleaning, polishing, replating, and any necessary repairs. Then we send them back to you, good as new. ✨
Details
- Only available for CINCO pieces
- Full service includes cleaning, polishing, replating, and repair
- Priced by the total weight of pieces sent
- Handled by our skilled artisans in Portugal
- Compatible with all CINCO pieces in 925 sterling silver, white rhodium or 24k gold plating
- Pieces are carefully inspected before and after treatment
- Returned to you safely packaged
Why you'll love it
Because great jewelry deserves great care. The Refresh Your Pieces service is our way of ensuring your CINCO collection stays timeless — season after season, year after year. A small investment to keep your most cherished pieces looking as beautiful as ever, embodying the Portuguese craftsmanship they were made with. 🤍
INFORMATION
SIZE & FIT
OUR BEST SELLERS IN MOTION
Real people. Their own way.
JEWELRY TO LAST A LIFETIME
CERTIFIED INCM
FAQs
Please read our FAQs page to find out more.
How long will my order take to arrive?
Orders are usually prepared within 3–5 business days. Once your order has been dispatched, you’ll receive an email with tracking details. Delivery times vary by destination and will be shown at checkout. Personalized/ Engraved and On-Demand pieces may require additional preparation time, as indicated on the product page.
Can I return my order?
Yes. You may return your order within 14 days of delivery, provided the pieces are unworn, unaltered and returned in their original condition. You can use your preferred tracked courier or ask us to arrange a return service, with the cost deducted from your refund. Once your return reaches us, please allow 7–10 business days for the refund to be processed.
Does CINCO jewelry have a warranty?
Yes. Every CINCO piece is covered by a 3-year warranty from the date of delivery against manufacturing defects. Your invoice and order number serve as proof of warranty. The warranty does not cover loss, accidental damage, improper use, normal wear or the natural fading of gold plating. If you experience an issue, contact us with your order number and photos so our team can assess the piece.